Shipping policy

 

1. Overview

These Terms of Service outline the rules and conditions for using this shop and purchasing products. By placing an order, you agree to these terms.

2. Products

I aim to provide accurate descriptions, photos, and sizing information for all jewellery and art prints.
Colours may vary slightly due to screen settings or printing processes.

I reserve the right to update product details, pricing, or availability at any time.

3. Orders

When you place an order, you’ll receive a confirmation email.
Orders are processed within 48 hours.

I may cancel an order if:

  • The item is out of stock
  • There is an error in pricing or product information
  • The order appears fraudulent

If an order is cancelled, you’ll receive a full refund.

4. Pricing & Payments

All prices are listed in [your currency] and include/exclude VAT depending on your region.
Payment is taken at checkout through secure third‑party processors.

5. Shipping

Processing time is up to 48 hours, after which your order is dispatched.
Delivery estimates are provided by the carrier and are not guaranteed.

Buyers are responsible for any customs fees, import taxes, or delays caused by customs.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to the Returns & Refund Policy.
Please review that policy before making a purchase.

7. Intellectual Property

All artwork, designs, branding, product photos, and written content are the exclusive property of [Your Brand Name].
You may not copy, reproduce, distribute, or use any content without written permission.

8. Personal Information

Your personal information is used only for order processing, communication, and delivery.
For more details, please refer to the Privacy Policy.

9. Prohibited Use

You agree not to use this shop or its content for:

  • Illegal activities
  • Harassment, abuse, or harmful behaviour
  • Attempting to breach security or interfere with the website
  • Copying or reselling products or content without permission

10. Limitation of Liability

I am not responsible for:

  • Delays caused by shipping carriers
  • Losses due to incorrect delivery information provided by the buyer
  • Allergic reactions or misuse of products
  • Third‑party service interruptions (e.g., payment processors, hosting platforms)

To the fullest extent permitted by law, my liability is limited to the amount you paid for the product.

11. Changes to Terms

These Terms of Service may be updated occasionally.
Continued use of the shop after changes means you accept the updated terms.

12. Contact

If you have any questions about these Terms, please contact:
echstudioco@hotmail.com